NO HASSLE RETURNS
Our full returns policy is stated in the Terms and Conditions, which you do need to read before purchasing, but the basic policy is that if you're not happy with your goods, and you comply with our full terms and conditions, then just post your goods back with a note saying whether you'd like an exchange or a refund and we'll help - provided garments haven't been worn, stretched, boil-washed or marked in any way. So no test runs on the mountain bike or at the barbecue please!
(If garments are genuinely faulty, we will obviously exchange them for good ones).
We recommend sending returns by recorded delivery and that you keep proof of posting. Returns are sent at your expense.
If you'd prefer a refund for returned goods, rather than simply another size, we will refund you, within 3 working weeks of our receiving the returns, the full amount you paid less our postage and packing costs. If you return something purchased using an offer or discount, we can only refund the price you paid at the time, less postage and packing.
All returns for an exchange or a refund must be submitted within 7 days of the date your order arrived.
And now, to protect your rights, and because we'd far rather see you at the beach than in court, please take a look through our full Terms and Conditions and tick the box to show that you have agreed to them.
P.S. The address to send anything back to is:
Tribe Worldwear Ltd.,33 Rossmore Road,Parkstone,Poole,BH12 3NG,U.K.
And you can always call us on (UK) (0)1202 734 884